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We are having problems with one payer and will like to refill a ton of their unpaid claims going back a specific date range. Its been ht and miss and some have gotten paid. is there a way to configure a file/list of all their claims over a time frame that have not been paid and resend the data as an excel file...

It not possible as an excel file, how can I rebill only the ones that have not been paid over a specific time frame/window

Thanks

I think I had an idea what I need, it might be the primary insurance Collection report.

But I cannot generate it because the software says

" Report cannot be generated, the Report Format may have been deleted from the Print Engine"

Does anyone have any ideas.....

Try this, go into Claims Management and click the List Only Button. Select the insurance carrier in question and click Ok. Now hold the CTRL button and click all the claims you want to rebill. Then right-click and select Change Billing Status. Change the Status From Any Status to Ready To Send. Once you have done that, then you can rebill your claims.

Thanks,