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medisoft error message

Posted: Tue Dec 28, 2021 2:32 pm
by ehc2010
Hi,

We still use Medisoft V 17 and recently we received an error message "This patient / Case combination does not exist. " We are unable to close or do anything on the patients account after this error. Please help.




Thank you,

Jason M

Re: medisoft error message

Posted: Fri Jan 07, 2022 11:04 am
by Gavin Walker
Jason, that sounds like data corruption. You'll need to either revert to a backup or repair the data.

We offer Medisoft data repair services if you need it.