Purchased Service Info Error
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- Posts: 4
- Joined: Mon Sep 21, 2015 5:16 pm
Purchased Service Info Error
New to the boards here. We just started using Medisoft v19 in our DME office and are having issues with Revenue Management. Previously, we were sending our files to our clearinghouse, Zirmed using the Print CLP format with no problems. Now, every time we send the file to them, we are getting a different rejection messages, most recently stating " Line level Purchased Service Provider Identifier is invalid or missing" and refers us to Loop 2400 Segment PS 101. Where in Medisoft can this information be updated? There should not be anything for us to put here, nor were we ever asked this. Any help is appreciated.
Thanks in advance.
- Gavin Walker
- Posts: 4640
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Purchased Service Info Error
Walker Tek Solutions, LLC
417-890-6777 x0
fax: 417-763-6386
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- Posts: 4
- Joined: Mon Sep 21, 2015 5:16 pm
Re: Purchased Service Info Error
Checked this and confirmed our facility NPI is in the grid. Any other ideas?
- Gavin Walker
- Posts: 4640
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Purchased Service Info Error
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- Posts: 4
- Joined: Mon Sep 21, 2015 5:16 pm
Re: Purchased Service Info Error
- Gavin Walker
- Posts: 4640
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact:
Re: Purchased Service Info Error
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- Posts: 4
- Joined: Mon Sep 21, 2015 5:16 pm
Re: Purchased Service Info Error
We are using Outbound Claims (837P MS19 5010 claims - standard)
- Gavin Walker
- Posts: 4640
- Joined: Wed Apr 04, 2007 10:11 pm
- Location: Springfield, MO
- Contact: