Changing Patient Insurance Carrier
Posted: Fri Jan 27, 2023 12:57 pm
new to Medisoft and the office I'm working in still has Version 19 with no updates.
When a patient changes insurance carriers & we change that in the patient's information it
changes all previously paid transactions from the previous insurance carrier to the new one
and therefore we can no longer see what carrier paid those earlier transactions. How can this be prevented?
Example: 2021 patient had blue cross insurance... 2022 patient changed to Humana
once that change was made in patient's insurance information... all 2021 from blue cross changed to Humana
HELP!!
When a patient changes insurance carriers & we change that in the patient's information it
changes all previously paid transactions from the previous insurance carrier to the new one
and therefore we can no longer see what carrier paid those earlier transactions. How can this be prevented?
Example: 2021 patient had blue cross insurance... 2022 patient changed to Humana
once that change was made in patient's insurance information... all 2021 from blue cross changed to Humana
HELP!!